MEMBER SERVICES OFFICER

Inishowen Credit Union is a large credit union with over 26,000 members across the Inishowen Peninsula and offices in Buncrana, Carndonagh and Moville.  We are currently seeking a frontline Member Service Officer to work across our branch network. Reporting to the Operations Manager, the Member Service Officers will be responsible and accountable for providing an excellent service to members.

The Member Services Officers duties will include:

  • Acting as a Teller by processing lodgments and withdrawals.
  • Dealing with member queries and new member applications.  
  • Undertaking filing and other general administrative tasks.
  • Carrying out back-office processing functions; and
  • General administrative duties, including telephone calls.  

The successful candidates should possess the following qualifications and skills:

  • Leaving Certificate (or equivalent).
  • Have at least one years’ experience in a cash handling role.
  • Possess excellent communication skills, both written and oral.
  • Possess excellent organisational and interpersonal skills.
  • Have strong IT application skills, Excel in particular.
  • Can work on their own initiative and meet targets and deadlines; and  
  • Can work independently and in a team.

Credit union experience is an advantage but is not essential.   

This is a temporary Full-time contract for one year  (includes Saturday working).  Successful candidates will be required to work at the various office locations.  

A competitive salary and benefit package will be on offer.

If you feel you can meet the requirements of these roles, please submit your C.V to info@inishowencu.ie. C.Vs must be received by ICU via the method stated on the website on or before 2.30pm on Saturday 19th September 2026.

…………………………………………………………………………………………

Inishowen Credit Union Limited is an equal opportunities employer. Further screening criteria may be applied.